He says a rideshare driver left with his valuables; Here's how to protect your possessions on a ride
One rideshare user says he lost $3,000 on a single ride in the Bay Area.
The Latest
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How to Get Paid for Lost or Late Luggage
NBC Bay Area Consumer Investigator Chris Chmura explains how to get paid by an airline for lost or late luggage.
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Robocalls Keep Coming Despite Efforts to Crack Down. Here's How to Protect Yourself
Reports show robocalls actually dipped last year. But they’ve begun bouncing back. Our consumer team asked: why?
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NBC Bay Area Responds Celebrates 7th Year Anniversary
Seven years! That’s the milestone our NBC Bay Area Responds team is celebrating Wednesday. Consumer Investigator Chris Chmura joins us with a years-long look at his team’s success fighting for you every day.
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NBC Bay Area Responds to Dental Cases
When a consumer problem chomps a bite out of your budget, we are here to help. Consumer investigator Chris Chmura has two recent dental cases to share.
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A Switcheroo Illustrates Why Not Everyone's Sold on Vacation Art Auctions
When you go on vacation, there’s a good chance you’ll see an art auction pop up on a cruise or at a resort. They’re advertised as auctions for regular folks. But beware before you bid. Some viewers had ugly brush-ups that required our intervention.
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Facing Wildfire Risk, Homeowners Turn to New Innovations to Protect Their Homes
Some Bay Area homeowners and homebuilders are taking action to reduce their wildfire risk with new innovations.
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How to Spot a Job Scam
NBC Bay Area Consumer Investigator Chris Chmura explains how to spot a job scam.
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Free IRS Tax Help Available in Bay Area This Weekend
The IRS is opening two Bay Area offices this weekend to answer tax filing questions.
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How to Get COVID-19 Tests Now
NBC Bay Area Consumer Investigator Chris Chmura explains how to get COVID-19 tests now that the public health emergency is over.
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Fake Job Scams Are Exploding. Here's How to Catch an HR Impostor
There’s a dangerous new frontier for fraud: the online job hunt. Slick identity thieves are tricking gobs of people who just want to find work. It happened to San Francisco resident Diego Martinez.
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South Bay Senior's Auto-Renew Battle
NBC Bay Area Responds to an unhappy South Bay senior. Monthly charges just kept piling up from the folks at the happiest place on earth. So, he asked Consumer Investigator Chris Chmura’s team.
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How To: Get NextGenTV
NextGenTV is set to make waves in the TV world. Broadcasters say it’s a big upgrade to picture quality (4K), audio (Dolby), and interactivity. Consumer Investigator Chris Chmura shows us how you can try out new features today.
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How to Cut Your Energy Bills
Power and gas bills have been getting higher lately. Consumer Investigator Chris Chmura shows the ways to cut our energy bills.
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Price Adjustment Problem
NBC Bay Area responds to a Menlo Park family who needed help with a department store. Consumer Investigator Chris Chmura reports.
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East Bay Man's Trade-In Trouble
NBC Bay Area Responds to an East Bay man who was hung up on a phone issue. He asked Consumer Investigator Chris Chmura’s team to dial up the pressure.
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Haven't Done Your Taxes? There's Still Time
Tuesday was Tax Day for most of the United States, but not in the Bay Area. Consumer Investigator Chris Chmura has a reminder about a big extension and some strategies to stop a thief from stealing your tax refund.
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Peninsula Couple's Gas Bill Balloons
NBC Bay Area Responds to a Peninsula couple and their home gas bill that suddenly ballooned. Everyone’s gas bill is up. But this family’s bill was extraordinary. So, they asked Consumer Investigator Chris Chmura’s team to check it out.
